FAQ

Pick up service
Sorry, no pick up service.
Storage
If you want to leave your luggage before the check-in time (15:00), please inform in advance your expected arrival time. Itfs also possible after check-out, in that case please inform us about your departure time. (There is no staff hours)
Late arrival
If you are going to arrive later than your designated check-in time, please call us (+39) 333-447-412 or send an e-mail. (There is no staff hours)
Can I walk from the Piazzale Roma bus terminal or from the Venezia Santa Lucia train station?
Yes. However, you have to cross at least five bridges without any ramp. Itfs quite complicated to find your way through the Venetian maze of narrow streets, it might takes twice the time with heavy luggage.
Whatfs the easiest way to get to the lodging?
From Marco Polo airport - by Alilaguna direct boat to Caf Rezzonico stop(65 minutes)
From Piazzale Roma bus terminal or Venezia Santa Lucia train station - by ACTV boat #5.1 or #6 to S.Basilio or Zattere stop. Then, 5 minutes walk from each boat stop.
*ACTV boat will change the stops and timetable seasonally. Youfre invited to check the newest information.
*Seldomly ACTV boat service might be cancelled or limited due to weather conditions such as thick fog, high tide or festivals.
Smoking?
Sorry, the entire property is no smoking.
Shoes off?
Please take off your shoes in the room.
Amenities
Towels, hairdryer, shampoo, hair conditioner, body soap, coffee and tea
Is breakfast included?
Sorry, breakfast is not included.
Baby crib
A bed rail is available on request. Please ask when you make the reservation.
Laundry
Sorry, no laundry facilities.
Are bathrooms provided with bathtub?
No. All bathrooms are provided with a comfortable shower only.
Lost keys
If you lose the keys during your stay, you will be responsible for the replacement cost of EUR 50.00.